Refund Policy
XEdge is a software subscription service provided by Meridian Systems LLC. This policy explains billing, cancellations, and refunds in plain language.
Current service status
XEdge's paid service is paused indefinitely. New subscriptions and free trials are not available, and there is no announced restart date. Historical subscription terms below do not promise continued access during this pause.
For questions about a past charge, cancellation, or refund, contact support. Include the email used at checkout and the charge date and amount. Do not send full card details.
Historical policy — before the service pause
The following policy is retained for reference for subscriptions offered before the pause. It is not a current subscription offer and does not limit any rights required by applicable law.
7-day free trial
The public offer includes a 7-day free trial for the $10/month Founding Plan. You will not be charged during the trial period. After the trial ends, your subscription converts to the $10/month Founding Plan unless you cancel before the trial ends.
Cancel anytime
You can cancel at any time. Cancellation stops future renewals. Unless otherwise stated at checkout, your access remains active until the end of your current billing period.
Refunds
Unless required by law, we do not provide refunds for partially used billing periods. We may issue refunds or credits in limited cases such as duplicate charges or billing errors.
Billing issues
If you believe you were charged in error, contact us within 14 days of the charge with: (1) the email used at checkout, (2) the charge date and amount, and (3) the last 4 digits of the card (if available).
Contact
Support: /support